Frequently Asked Questions
Everything you need to know about orders, payments, returns, accounts and more. Use the search or browse by category.
General Questions
How long does delivery take?
Orders are usually delivered within 4-8 business days depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email.
What payment methods do you accept?
We accept: UPI, Debit/Credit Cards, Net Banking, Cash on Delivery (if available)
Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it. After dispatch, cancellation is not possible.
Do you offer returns?
Yes, we offer 7-day replacement for damaged or defective products.
What if I receive a damaged item?
Contact us within 48 hours with unboxing video proof at support@elitetrendcart.com
Do you sell original products?
Yes, all items are quality-checked before dispatch.